HST CREDIT (“the Company”) is committed to maintaining transparency and fairness in all financial transactions. This Cancellation & Refund Policy governs the cancellation of services and refund of payments made through our website, mobile application, or any other digital payment platform.
Effective Date: 03 August 2026
1. Membership / Registration Fees
– Any membership, registration, onboarding, or service fees paid to the Company are generally non-refundable once the application has been accepted and processed.
– If an application is rejected by the Company, the amount received (excluding applicable processing or administrative charges, if any) may be refunded after verification.
2. Products and Services
– Cancellation of any product or service shall be subject to the specific terms and conditions applicable to that product or service.
– Any eligible refund shall be processed only after verification and approval by the Company.
3. Processing Charges
– Processing fees, documentation charges, verification charges, convenience fees, and other administrative charges are non-refundable, unless otherwise approved by the Company.
4. Duplicate or Excess Payments
– If a customer makes a duplicate payment or pays an excess amount due to a technical or human error, they should immediately notify the Company with the transaction details.
– After successful verification, the eligible amount will be refunded within 7–15 working days through the original payment method or another approved mode.
5. Failed Transactions
– If an amount is debited but the transaction fails, the refund will be processed according to the policies of the respective bank, UPI service provider, payment gateway, or the Company, as applicable.
6. Refund Request Procedure
To request a refund, customers must provide:
– Transaction ID / Reference Number
– Date and Amount of Payment
– Reason for Refund
– Supporting documents, if required
The Company reserves the right to verify all refund requests before approval.
7. Mode of Refund
Approved refunds will be credited only to the original payment method or the customer’s verified bank account, subject to applicable verification.
8. Right to Reject Refund Requests
The Company reserves the right to reject any refund request in cases including, but not limited to:
– Incorrect or incomplete information.
– Violation of the Company’s policies or applicable laws.
– Fraudulent, suspicious, or unauthorized transactions.
– Requests submitted beyond the prescribed time limit.
9. Policy Updates
HST CREDIT reserves the right to amend, modify, or update this Cancellation & Refund Policy at any time without prior notice. The updated policy will be published on the Company’s official website.
Contact Us
HST CREDIT
Email: support@hstcredit.com
Phone: +91-70384-31375
Address: Chandrapur, Maharashtra, India.